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WORK WITH US

At 24/7 Contact Solutions we invest in our team, ensuring each team member feels well supported, motivated & empowered.

work with us at 24/7 Contact Solutions, Australian based Contact Centre Services

Our culture

A happy call centre representative is the best person to serve customers, so we ensure we put our employees first. We take our time to get to know our team and their motivations, goals and aspirations. This approach produces a culture of inclusiveness, security, accountability and ownership of performance. It also makes for a fabulous place to work.

We invest in coaching and development by providing training materials that are targeted and tailor-made for each campaign. Ongoing training provides consistency, improves knowledge retention and promotes a pro-learning culture.

Apply to work with us

As an organisation,  24/7 Contact Solutions is committed to exceptional customer service. We offer opportunities in a wide range of roles across many industries and are always looking for passionate employees that can deliver on our mission and values.

Some of the roles we offer:

  • call centres representatives/general agents
  • supervisors & team leaders
  • assessors
  • clinical staff
  • auditors
  • data analysts
  • administration
  • coordinators
We are looking for people with a positive attitude, attention to detail, strong organisational skills, a high level of professionalism and
integrity, that show initiative and demonstrate empathy towards others. If you see yourself in this description, we would love to hear from you.

EMPLOYEE TESTIMONIALS

dedicated, qualified & agile team
Every day is a positive, challenging and rewarding experience. We have a management team that unifies, engages us, and holds us accountable for doing so. Our agility, our proven solutions-based problem solving and our genuine respect for all of our stakeholders is second to none. It’s the best company I’ve ever worked for
JON | MANAGER
August 2022
PEOPLE, COMMUNITY, CONNECTION
24/7 Contact Centre Solutions have evolved enormously in recent years – they bring more people together within a short time period, under stressful circumstances to provide essential services and care, especially when dealing with unexpected, challenging situations such as the COVID-19 outbreak and floods in Australia. This work is vital to keep Australia healthy and working effectively. I am proud to be a part of it and look forward to the new challenges the future holds.”
CLAUDIA | COMPLIANCE
AUGUST 2022
Team building, collaborative learning & development
I have found 24/7 to be the most empowering company I have ever worked for. We are coached in a dynamic environment and our skill sets are consistently developed so that we can offer the best pathways for each caller. Team building, collaborative learning and development have created an amazing supportive environment where we all thrive and most importantly, solve problems to find actual results for the people who are most vulnerable. Incredibly rewarding work that makes a real difference in an amazing team where we look forward to our shifts and want to achieve great results. Best employer ever.
NATASHA | AGENT
OCTOBER 2022
FUN & ENGAGING WORK ENVIRONMENT
Working for 24/7 has been a wonderful experience. They have created a fun and engaging work environment where you feel supported and engaged at all times. Their commitment to develop and improve all employee skills is outstanding and they continuously ask for staff feedback to ensure they are meeting everyone’s needs
MAEVE | AGENT
OCTOBER 2022
INCLUSIVE & CARING CULTURE
I am proud to say I work at 24/7. The company truly values its employees. That enables us as employees to grow and feel passionate about our careers. What makes 24/7 unique is the inclusive and caring culture that is not only reflected across all levels within the organisation, but also echoed by clients. Since I started at 24/7 over a year ago, everyone at the company has made me feel like family and has supported my development.
ALEX | AGENT
SEPTEMBER 2022
OPPORTUNITY TO DEVELOP SKILLS & KNOWLEDGE
Working at 24/7 has been a great experience to develop skills and knowledge with work that is both engaging and rewarding. From assisting vulnerable members of the community accessing care to making vaccine bookings, the diversity of work and kind, supportive colleagues of 24/7 creates an excellent team and work environment.
ISAAC | AGENT
AUGUST 2022

We offer training, mentoring and support.
As an employee you have the freedom to work when you want, with shifts that suit your needs.
That’s the 24/7 Contact Solutions difference.