Finance
We understand that customer service and support within the financial industry requires an understanding of the services offered, regulations and compliance requirements that govern them.
Knowledgeable Teams Who Understand the Space
Our dedicated customer service professionals are well trained to effectively handle a wide range of customer enquiries and be the intermediary between the client’s customers and the financial services provider.
The 24/7 Contact Solutions team is committed to offering our clients the best possible experience by providing quality services that meet their needs. We believe in our core values and we strive to uphold these values in all aspects of customer service.
From using appropriate technology to process applications or simply guiding clients to improved strategies, we help cater for increased contact centre volumes with a team that assists our partners to achieve success and unrivalled professional standards.
Our areas of expertise
solutions we offer
In a highly regulated and compliance driven industry our extensive training and ongoing continuous improvement ensure we uphold the highest professional standards.
As our name suggests our services are available 24 hours a day, seven days a week
That’s the 24/7 Contact Solutions difference.