Priority Caller Assistance
24/7 Contact Solutions has a proven track record in setting up and running services aiding the most vulnerable people across Australia. Entrusted to run services with priority callers throughout the pandemic, 24/7 Contact Solutions provided case management for the most vulnerable. We assisted callers in arranging emergency care, accessing pandemic response services, and organising medical assistance. We became experts in navigating the new landscape which emerged and built strong networks with the organisations we worked alongside. We provided genuinely impactful case management for priority groups who required our specialist end-to-end case management.