EXPERTISE
We take great pride in our diverse service offering and the depth of knowledge and experience our staff can offer our clients.
Tailored solutions to meet your requirements
While our reputation within the healthcare, medical & pharmaceutical industries is well known, we bring the same ethos of customer care to all our work, which resonates across all industries.
The heart of our business is built on valuing our staff. We do all we can to ensure they are happy, challenged, thriving and learning. Getting our workplace right benefits our clients and their customers and ensures we are able to maintain high levels of service and expertise across many industries.
APPOINTMENT BOOKINGS
We understand that support gaining access to essential appointments and services is needed more than ever.
CASE MANAGEMENT
CLINICAL TELEHEALTH
We understand the use of clinical agents relieves pressure on physical medical practices by providing triage and advice to callers through qualified and trusted medical practitioners.
CUSTOMER SERVICE
We understand that exceptional customer service is the cornerstone of every successful business – our dedicated team goes above and beyond with a reputation for exceeding client expectations.
NON-CLINICAL TELEHEALTH
We understand that to provide a high-quality service, non-clinical telehealth agents are an essential key to success.
VULNERABLE COMMUNITIES
We understand it has never been more essential to ensure the most vulnerable groups in the community receive the care and attention they require.
Industries we service
Providing high quality Australian based Contact Centre services and working with some of the largest national organisations and governments across Australia, we are confident our team can meet the demands of any industry.
As our name suggests our services are available 24 hours a day, seven days a week
That’s the 24/7 Contact Solutions difference.