not-for-profit
We understand the not-for-profit sector does important and meaningful work which has a real impact on people’s lives nationally and globally.
Supporting meaningful change
As a team, our skills can adapt to meet timeframes which may arise on short notice and to campaigns with highly specific requirements. We approaching each project with a tailored approach, ensuring we meet the aims and goals of each campaign, whether it be utilising web-chat, surge staffing a team of call centre agents or training up a group of skilled assessors.
At 24/7 Contact Solutions we’ve worked on extended campaigns with priority groups, ensuring our team meet all requirements entrusted to us including working with some of the most vulnerable members of our community. Our team of excellent communicators have honed their skills in the not-for-profit space and thrive in an environment of helping others to find solutions.
The fundraising space offers the opportunity to utilise contact centres in a wide variety of ways, that benefit each campaign. Central to the fundraising requirements are an agile and reflexive contact centre that understands and buys into the objectives of each campaign. We work with our clients to meet these objectives and enjoy the opportunity to make a real difference.
Our areas of expertise
solutions we offer
Partnering with not-for-profits whose core values align with our own, brings renewed energy and shared drive through the desire to make a tangible and positive difference in people’s lives.
As our name suggests our services are available 24 hours a day, seven days a week
That’s the 24/7 Contact Solutions difference.