PHARMACEUTICAL
We understand that clinical research is a highly regulated and complex industry and that accuracy and compliance are of the utmost importance.
Specialists in clinical research and compliance
Known for our ethics & integrity, backed by a highly knowledgeable and skilled team, we are able to offer a unique call centre service to the pharmaceutical industry.
24/7 Contact Solutions works collaboratively with their sister company 24/7 Nursing and Medical Services who has over 25 years of experience with pharmaceutical companies in the clinical research space. Outsourcing Nursing and Medical staff to phases 1-4 and well versed in GCP and all research related matter, 24/7 Contact Solutions has the capabilities and know how to recruit clinical trial participants to ensure the most suitable candidates are put forward for the studies.
We offer a range of contact centre services beyond trial participant recruitment and can assist with:
- Telephone screening
- Scheduling appointments
- Data collection and entry
- Follow-up calls
- Quality assurance
- Regulatory compliance
- Reporting
- Training and support
Our 24/7 Contact Solution team is committed to providing the highest quality service and ensuring that all volunteer participants are treated with respect, patience and dignity, with their rights and privacy protected.
Our areas of expertise
solutions we offer
With a depth of experience across the clinical research space and a highly knowledgeable and skilled team we are well placed to offer assistance to this specialised industry.
As our name suggests our services are available 24 hours a day, seven days a week
That’s the 24/7 Contact Solutions difference.