HEALTHCARE + MEDICAL
We understand the healthcare sector requires teams to work together within their organisations and partner externally to achieve the best outcomes.
Working collaboratively
Amidst the growing demand for Telehealth and Healthcare contact solutions, 24/7 Contact Solutions provides the highest standard in customer service and case management across clinical and non-clinical services, with over 200 active agents in the sector.
With over 25 years of knowledge, vastly experienced directors, efficient managers and compassionate agents, we find solutions that exceed all expectations in the field of Telehealth. We bring a collaborative team mentality to all we do, utilising professional connections across the industry to ensure the best service for every campaign.
We provide exceptional staff from nursing to non-clinical team members and case managers and general agents, that we can deploy fully trained, at minimal notice.
We service a multitude of the nation’s essential response teams, and other significant national and state-based campaigns, providing critical support and updates to the Commonwealth and State Health Departments – providing an industry-leading support team for Australia’s most vulnerable.
We are contactable 24 hours a day 7 days a week to provide a contingent workforce solution. Our Management & Leadership team comprises Nursing and Contact Centre recruitment experience, leadership training and coaching.
Our areas of expertise
solutions we offer
We have extensive expertise and experience navigating the complex state-based and national health services, successfully completing campaigns and projects and exceeding the high expectations that were set.
As our name suggests our services are available 24 hours a day, seven days a week
That’s the 24/7 Contact Solutions difference.